Deliveries to individuals
- DELIVERY AREAS
The products sold by Kubbick can be delivered in mainland France, in most European countries, in the Maghreb and in certain African countries (see the complete list of countries covered at the bottom of this page). A partir de 100 Euros d'achats TTC, les frais de transport par SO COLISSIMO sont offerts aux particuliers pour les livraisons en France métropolitaine et en Belgique.
- SHIPPING TIMES (LEAVING OUR WAREHOUSES)
All products for which it is indicated "In stock" on the product page are dispatched the same day if your order is received before 12 noon on working days. For orders received after 12 p.m., they are dispatched the next working day at the latest. For orders received during weekends and public holidays, "In stock" products are dispatched the next working day. When, on the product page, the mention "In stock" does not appear, a shipping time in working days is indicated instead. For orders including both "In Stock" products and products with longer shipping times, the longer lead time should be taken into account.
- DELIVERY TIMES TO THE ADDRESS OF YOUR CHOICE
Once your order has been dispatched (i.e. it has left our warehouses), the time required to receive it depends on the address and the delivery method chosen. By choosing our Chronopost offer at very competitive prices, you can be delivered on D+1 in mainland France and in major European cities. To further reduce the cost of your delivery, or for free delivery in certain cases, opt for the So Colissimo offer from La Poste (delivery on D+2 minimum). More details in the table below.
- DELIVERY METHODS AND PRICES
You can choose to receive your order at your home or at the address of your choice. In mainland France and Belgium, you can also choose to have it delivered to a merchant or to a post office. Our delivery costs are calculated according to the amount of your shopping basket for a delivery by SoColissimo/LaPoste and according to the weight of the parcel for a delivery by Chronopost (see indicative tables below). The final price for your order and your delivery address will be indicated in your basket before the validation of your order.
FREE DELIVERY !! for all orders over €100 incl. VAT*.
By SoColissimo : for metropolitan France and Belgium only.
DELIVERY COSTS BASED ON THE AMOUNT INCL. VAT OF YOUR BASKET (P) IN €
|Delivery method||Carrier delivery time
||0€ < P < 49,99||50 < P < 99,99||P > 100€
|"My Merchant, Cityssimo or Post Office"||
2 to 5 days (except Sun. and public holidays) in metropolitan France. and Belgium, at one of the 5,500 merchants in the SoColissimo partner network.
|2 to 5 days (except Sun. and public holidays) in metropolitan France. and Belgium, at your home or in a post office or a Cityssimo space open 24 hours a day||3,99 €||5,99 €||FREE !|
* Offer valid for all deliveries by SoColissimo/LaPoste in metropolitan France (Corsica and Monaco included) and in Belgium.
By Chronopost International : for all destinations served*
|ESTIMATED PACKAGE DELIVERY COSTS INCL. VAT
|Delivery method||Carrier delivery time||small package||medium package||large package|
|"Chrono Relais 13"||Delivery in mainland France the day after dispatch before 1 p.m. in one of the 7,000 retail outlets in the partner network (except Sundays and public holidays)***||9,95 €||10,95 €||12,95 €|
|"Chrono 13"||Delivery in mainland France the day after dispatch before 1 p.m. (except Sundays and public holidays)***||13,95 €||15,95 €||17,95 €|
|"Chrono Express" ZONE 1**
||Next day delivery (except Sat, Sun and Bank Holidays) to most European capitals and major cities. Delivery in 2-3 days to other addresses in the area||18,81 €||21,82 €||29,88 €|
"Chrono Express" ZONE 2**
|Next day delivery (except Sat, Sun and Bank Holidays) to most European capitals and major cities. Delivery in 2-3 days to other addresses in the area||23,40 €||29,40 €||40,20 €|
|"Chrono Express" ZONE 6**
||Delivery in 2 to 5 days after dispatch (except Sat., Sun. and holidays)||53,40 €||69,00 €||100,20 €|
* See at the bottom of this page, the complete list of countries covered to date
** ZONE 1: Germany, Belgium, Luxembourg, Netherlands ZONE 2: Austria, Denmark, Spain, Finland, Greece, Ireland, Italy, Portugal, United Kingdom, Sweden ZONE 6: Algeria, Morocco, Tunisia
*** Delivery to Corsica with supplement of €23.52 including tax.
- IN CASE OF ABSENCE ON THE DAY OF DELIVERY
If your package is sent to you via So Colissimo and you are absent during delivery, a delivery notice will be left in your mailbox. You will then have about 10 days to collect the package at your post office. The tracking number appears on the transit advice note as well as in the email informing you of the departure of your package from our warehouses.
If your package is shipped by Chronopost and you are absent during delivery, a delivery notice will be left in your mailbox. The representation of the parcel at your address by the services of Chronopost is possible but not contractual. You have 8 days to collect your package either at the post office, or at a Pickup relay, or 14 days at a Chronopost agency.
If you have chosen to be delivered to a merchant in the partner network, you will receive an SMS (if you provided a mobile number when ordering) notifying you that your package is available from the merchant you have chosen. You then have 10 days to withdraw it.
Whatever the mode of transport chosen, you can always track your package on the internet using a link and/or the tracking number received in the email confirming the shipment.
- COUNTRIES COVERED TO DATE
Metropolitan France (including Monaco), Algeria, Germany, Austria, Belgium, Denmark, Spain, Finland, Greece, Ireland, Italy, Luxembourg, Morocco, Norway, Netherlands, Poland, Portugal, United Kingdom, Sweden, Switzerland, Tunisia. If your country is not in this list, do not hesitate to contact us via our form (click here).